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Legal
Last updated: January 2025
At AEKE, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products. Please read this policy carefully to understand our views and practices regarding your personal data.
By using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please do not use our website or services.
We collect information you provide directly to us, including your name, email address, shipping address, payment information, and phone number when you make a purchase, create an account, or contact our support team. We also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, and browsing behavior using cookies and similar technologies.
We use the information we collect to process your orders, deliver products, provide customer support, send you order updates, improve our website and products, personalize your experience, and send marketing communications (with your consent). We may also use your information to comply with legal obligations and prevent fraud.
We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for data transmission, secure payment processing through PCI-compliant gateways, and strict access controls for our internal systems. While no method of electronic storage is 100% secure, we follow best practices to safeguard your data.
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and serve personalized content. You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website. We also use analytics services such as Google Analytics to understand how visitors interact with our site.
You have the right to access, correct, update, or delete your personal information at any time. You can manage your communication preferences by logging into your account or contacting us directly. If you have questions about this privacy policy, please contact us at hello@aeke.com or call +1 (833) 892-6806.
Our team is happy to answer any questions about how we handle your data.
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